Introducing the next generation contact centre software that combines all the latest digital channels such as live and video chats, smart chatbots, messenger platforms, social media and email management with traditional voice calls and offline channels.
Modern customer service is managed through one single interface with novomind iAGENT.
Always available, just like a friend.
Join us for our official Asia Pacific launch. We look forward to meeting you over a cup of coffee or tea in Singapore.
Leave your contact details to schedule an appointment and receive our 2022 whitepaper.
We will participate in the following panel discussion at the CCW:
Conference Day One – Tuesday, 22 March 2022 – 15:00
novomind iAGENT is the intelligent contact centre software that combines all digital channels - live and video chats, smart chatbots, messenger platforms, social media and email management - with traditional voice calls and offline channels. With novomind iAGENT, modern customer service is managed through one single interface. Always available, just like a friend.
novomind AG is a German software developer of intelligent commerce and customer service solutions. The company was founded more than 20 years ago and has become one of the technology leaders in Europe. Its portfolio includes the commerce products novomind iPIM, iSHOP, iMARKET and the contact centre software novomind iAGENT. The growing team of over 500 employees serves enterprise customers worldwide with offices in Hamburg, Dubai and Singapore.